Our Guarantee

1. One year plant replacement: Because we sell plants to three different hardiness zones, (each garden has its own micro climate), we are unable to guarantee the winter survivability of designated tender plants.

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2. Some tender woody plants, like buddleia, roses, all perennials and ornamental grasses, are guaranteed to be healthy at the time of the purchase and should survive the first growing season; but are not covered under a year-long warranty.

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3. We offer excellent advice on planting and maintaining your plants. Obvious failure to follow these guidelines will void the guarantee. 

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4. No replacement will be given if the plant failure is due to owner neglect, inadequate maintenance, pet or insect damage, vandalism, or deer damage; in other words, factors we cannot control.

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5. If at any time your plants do not look healthy, bring a sample into the garden center as soon as possible for analysis or send a photo by email for us to inspect.

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6. If a guaranteed plant does not survive and is still under warranty, bring back the dead plant and the sales receipt and we will replace your plant with a new one of equal value, or store credit. All replacements are one time only and the replacement plants will carry no warranty. Otherwise; if you are concerned about the health of a plant; you can email a picture to us for evaluation prior to digging up a plant that may be capable of recovering. Sorry, no cash refunds.

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7. Plants sold at discount or on sale may not be eligible for replacement. (This does not include our everyday discount for Veterans and Seniors)